Take Down Policy

SPRINGBOARDTV Notice and Takedown Policy

All material on SPRINGBOARDTV is subject to temporary or permanent removal pending the outcome of any complaint.
Complaints will normally be concerned with the ownership of intellectual property rights, moral rights and other legal issues. Grounds for complaint may include (but not be limited to) unauthorised reproduction, integrity, breach of confidence or data protection.
Complaints should be made by email to SPRINGBOARDTV Admin team (info@springboardtv.com) and should specify both the subject of the complaint (the particular video) and the reason.
Upon receipt of a complaint, the SPRINGBOARDTV admin team will initially assess the validity of the complaint and will acknowledge its receipt. We aim to send an initial acknowledgement of receipt of a complaint within 5 working days and to resolve complaints within 15 working days of receipt.
If the complaint is deemed to be valid, the item will be temporarily removed from SPRINGBOARDTV and the contributor of the item will be notified. The contributor will be invited to respond to any allegations.
If necessary SPRINGBOARDTV will spend a reasonable amount of time mediating between the complainant and the contributor in order to resolve the issue to their mutual satisfaction. One of four outcomes will result:

1. The item is unchanged (and restored to SPRINGBOARDTV)
2. The item is replaced in SPRINGBOARDTV with appropriate changes
3. The item is withheld from SPRINGBOARDTV pending completion of an embargo period
4. The item is permanently removed from SPRINGBOARDTV

Any queries about this policy should be addressed to info@springboardtv.com